Medical
BlueCross BlueShield of TN/CVS Caremark
PPO $1,700 · PPO $2,700 · HDHP $2,200 · HDHP $3,500 · HDHP $4,700
- Member services:800-565-9140
- bcbst.com/PlayCore
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Support
Important Contacts
Quick reference for all your benefits-related contacts. Phone numbers, emails, and websites are listed for each provider.
Prescription Services
BlueCross BlueShield of TN/CVS Caremark
PPO $1,700 · PPO $2,700 · HDHP $2,200 · HDHP $3,500 · HDHP $4,700
- Member services:800-565-9140
- bcbst.com/PlayCore
Telemedicine
Teladoc Health
- Member services:800-835-2362
- bcbst.com/PlayCore
Dental
Delta Dental
High Plan · Low Plan
- Member services:800-223-3104
- deltadentaltn.com
Vision
VSP
VSP Choice Plan
- Member services:800-877-7195
- vsp.com
HSA
WEX
Health Savings Account
- Member services:866-451-3399
- benefitslogin.wexhealth.com/Login
FSA
WEX
Health Care FSA · Dependent Care FSA · Limited Purpose FSA
- Member services:866-451-3399
- benefitslogin.wexhealth.com/Login
Life & AD&D
Prudential
Basic Life and AD&D · Voluntary Employee Life · Voluntary Spouse Life · Voluntary Child Life
- Member services:800-778-3827
- mybenefits.prudential.com
Disability
Prudential
Short-Term Disability · Voluntary Long-Term Disability
- Member services:800-842-1718
- mybenefits.prudential.com
Accident
Prudential
Accident Insurance
- Member services:844-455-1002
- mybenefits.prudential.com
Critical Illness
Prudential
Critical Illness Insurance
- Member services:844-455-1002
- mybenefits.prudential.com
Hospital Indemnity
Prudential
Hospital Indemnity Insurance
- Member services:844-455-1002
- mybenefits.prudential.com
GuidanceResources Employee Assistance Program
Prudential
Employee Assistance Program
- Member services:800-311-4327
- Member services:800-697-0353
- guidanceresources.com
PlayCore’s Web ID: GEN311
Travel Assistance
Prudential
Travel Assistance
- Member services within the US:855-847-2194
- Member services Worldwide:317-927-6881
- assist@imglobal.com
Identity Protection
Norton LifeLock
Premier Plan · Premier Plus Plan
- Member services:800-607-9174
- norton.com/PremPremierPlus
Wagmo
Wagmo
Wagmo Pet Wellness Plan
- Member services:855-836-8785
- Wagmo.io
Support Line
Member Services
- Member services:800-836-0458
- compass.empyreanbenefits.com/playcore